As COVID-19 cases continue to rise, we will be operating with drive-up service only at all of our branch locations effective Monday, January 10th. Our branch lobbies will be available for appointments only. As always, our online and mobile banking are available, as well as our ATMs, 24/7.
We want to assure you that Maine Community Bank and our divisions, Biddeford Savings and Mechanics Savings, are taking precautionary measure to ensure we can continue to provide you with the products and services you need while protecting the health of our customers, employees, and their families.
Frequently Asked Questions
Why are you open for drive-up only?
The health and safety of our customers and our employees is of the upmost importance. With the current rise of COVID-19 cases, your Maine Community Bank family has made the decision go drive-up only. We believe we must take this step out of an abundance of caution.
What if I need to talk to someone in person or access my Safe Deposit Box?
Your bank staff will continue to be here to assist you with your banking needs through our drive-up service and by appointment. We are also here to assist you by phone, online, through mobile banking, and through zoom.
Do I need to wear a mask to my appointment?
Face coverings are strongly encouraged for customers. Employees are required to wear a face covering while at work.
Will I have to remove my mask for identification purposes?
For security purposes, our employees may ask you to lower your face mask in order to properly identify you.
What if I’m not feeling well?
If you are experiencing symptoms of COVID-19, please call your branch and we will find another way to provide you with assistance.
Have the branch hours changed?
Our hours remain the same and we are here to assist you by phone, online, through mobile banking, and through zoom.
When do you expect to reopen your lobbies?
At this time, we will be closely monitoring the rise and decline of COVID-19 cases in our communities. We will update you as soon as we have more information.